Q: How do I know if my iPad is compatible with a Paletta? A: Find your iPad model by opening your iPad --> Setting --> General --> About --> Model Name. If your iPad model does not match the compatibility list above, please contact us to see if we can accommodate you!
Q: How does my Paletta hold my iPad? A: This depends on your iPad. Newer tablets, like the iPad Pro 11" (Gen 1-3) and iPad Air (Gen 4), have integrated magnets which line up perfectly with the 50+ magnets inside Paletta, much like how the Apple Magic Keyboard works. For other iPads, like iPad (Gen 7-8) and iPad Mini (Gen 5), we provide 2 ultra-thin, steel plates that self-stick to the back of your iPad, and these plates form a strong magnetic bond to the Paletta's magnets.
Q: Do the steel plates interfere with my current iPad case? A: No, we purposely provide very thin plates so they don't add much thickness to your iPad and should not interfere with you case.
Q: Do I need to remove my current iPad case to use Paletta? A: Yes, we designed Paletta so it seamlessly blends with your tablet screen and is firmly secure.
Q: Do you offer Education Discounts for students and teachers? A: Please reach out to us via email firstname.lastname@example.org with your information and quantities needed.
Q: Do you offer Corporate Branding on Paletta's front or rear surface? A: Please reach out to us via email email@example.com with your information and quantities needed.
Q: Do you offer accessories for Paletta? A: Yes! Stay tuned Summer 2021 for new accessories geared towards artists.
Q: Good for kids? A: Yes! However, we STRONGLY suggest you read the safety instructions provided with each Paletta. Paletta is a TOOL not a TOY.