Frequently Asked Questions about Paletta®
Q: How do I know if my iPad is compatible with a Paletta?
A: Find your iPad model by opening your iPad --> Setting --> General --> About --> Model Name. If your iPad model does not match the compatibility list above, please contact us to see if we can accommodate you!
Q: How does my Paletta hold my iPad?
A: This depends on your iPad. Newer tablets, like the iPad Pro 12.9" (Gen 3+) iPad Pro 11" (Gen 1+), and iPad Air (Gen 4+), have integrated magnets which line up perfectly with the 50+ magnets inside Paletta. For more basic or older iPads, like iPad (Gen 7-8) and iPad Mini (Gen 5), we provide 2 ultra-thin, steel plates that self-stick to the back of your iPad, and these plates form a strong magnetic bond to the Paletta's magnets.
Q: Do all these magnets interfere with my iPad electronics?
A: No, because the magnets are very small (less than 1/4" or 6 mm) and only form a magnetic attraction to magnets already existing in the iPad.
Q: Do the steel plates interfere with my current iPad case?
A: No, we purposely provide very thin plates so they don't add much thickness to your iPad and should not interfere with you case.
Q: Do I need to take my iPad out of my current iPad case to use Paletta?
A: Yes, we designed Paletta so that your iPad screen sits flush and is firmly secure, so you can not leave a case or skin on your iPad. Once inside the Paletta, the magnetic hold is strong enough to hold the iPad upside down. The iPad can be removed from the Paletta easily with a firm pull.
Q: Do you offer Education Discounts for students and teachers?
A: Please reach out to us via email info@palettalife.com with your information and quantities needed.
Q: Do you offer Corporate Branding on Paletta's front or rear surface?
A: Please reach out to us via email info@palettalife.com with your information and quantities needed.
Q: Do you offer accessories for Paletta?
A: Yes! Stay tuned for new accessories geared towards artists. If you are an artist, ask us about your Paletta Artist & Ambassador Program where artists can test prototype accessories for free.
Q: Good for kids?
A: Yes! However, we REQUIRE you follow the safety instructions provided with each Paletta. Paletta is a TOOL, not a TOY.
A: Find your iPad model by opening your iPad --> Setting --> General --> About --> Model Name. If your iPad model does not match the compatibility list above, please contact us to see if we can accommodate you!
Q: How does my Paletta hold my iPad?
A: This depends on your iPad. Newer tablets, like the iPad Pro 12.9" (Gen 3+) iPad Pro 11" (Gen 1+), and iPad Air (Gen 4+), have integrated magnets which line up perfectly with the 50+ magnets inside Paletta. For more basic or older iPads, like iPad (Gen 7-8) and iPad Mini (Gen 5), we provide 2 ultra-thin, steel plates that self-stick to the back of your iPad, and these plates form a strong magnetic bond to the Paletta's magnets.
Q: Do all these magnets interfere with my iPad electronics?
A: No, because the magnets are very small (less than 1/4" or 6 mm) and only form a magnetic attraction to magnets already existing in the iPad.
Q: Do the steel plates interfere with my current iPad case?
A: No, we purposely provide very thin plates so they don't add much thickness to your iPad and should not interfere with you case.
Q: Do I need to take my iPad out of my current iPad case to use Paletta?
A: Yes, we designed Paletta so that your iPad screen sits flush and is firmly secure, so you can not leave a case or skin on your iPad. Once inside the Paletta, the magnetic hold is strong enough to hold the iPad upside down. The iPad can be removed from the Paletta easily with a firm pull.
Q: Do you offer Education Discounts for students and teachers?
A: Please reach out to us via email info@palettalife.com with your information and quantities needed.
Q: Do you offer Corporate Branding on Paletta's front or rear surface?
A: Please reach out to us via email info@palettalife.com with your information and quantities needed.
Q: Do you offer accessories for Paletta?
A: Yes! Stay tuned for new accessories geared towards artists. If you are an artist, ask us about your Paletta Artist & Ambassador Program where artists can test prototype accessories for free.
Q: Good for kids?
A: Yes! However, we REQUIRE you follow the safety instructions provided with each Paletta. Paletta is a TOOL, not a TOY.
Paletta Road Tour 2021. Natchez, MI. July 2021.